The trademarks, logos and service marks ("Marks") used or referred to in this Web site are the property of Felix Consulting or other third parties. You are not permitted to use the Marks without the prior written consent of the appropriate party.
The Bridge the Gap logo, The M&A Integration Series, The Customer Services Audit, The E-Service Workshop, and The E-Service Report Card are service marks or trademarks of Felix Consulting.
Adobe, the Adobe logo, Acrobat, the Acrobat logo, Acrobat Reader are trademarks of Adobe Systems, Incorporated. The "Get Adobe Acrobat" and "PDF" icons have been licensed from Adobe Systems, Incorporated solely for use on the www.FelixConsulting.com Web site.
This Web site (the "Site") is published and maintained by Felix Consulting ("FC"). The information provided on this Site is for information purposes only and is not intended to and does not create any business or contractual relationship between you and FC. When you access, browse or use this Site you accept, without limitation or qualification, the terms and conditions set forth below.
Ownership
All materials on this Site, including but not limited to images and text (the "Content"), are protected by copyright under U.S. copyright law, international conventions, and other copyright laws. You cannot use the Content, except as specified herein. You agree to follow all instructions on this Site limiting the way you may use the Content. There are a number of proprietary logos, service marks and trademarks found on this Site. By making them available on this Site, FC is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.
Except as provided below, you may not reproduce or distribute information in the Site in whole or in part without prior written permission of FC. You may not reproduce or distribute any image from the Site without securing advanced written consent of FC or its lessors.
You may download, print, reproduce, and use one (1) copy of the information in the Site for non-commercial, personal, or educational purposes only, provided that you (i) do not modify such information, and (ii) include any copyright notice originally included with such information and this notice in all such copies.
Rights to User's Material
If you send any communications or materials to the Site by electronic mail or otherwise, including any comments, data, questions, suggestions or the like, all such communications are, and will be treated as, non-confidential and non-proprietary. Thus, you give up any claim that any use of such material violates any of your rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way FC uses such material.
Any material submitted to this Site may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used by FC anywhere in the world, in any medium, forever. Furthermore, FC is free to use, without any compensation to you, any concepts, ideas, know-how or techniques contained in any communication you send to the Site for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products and services using such information. However, you agree and understand that FC is not obligated to use any such ideas or materials and you have no rights to compel such use.
Transmitted Material
Internet transmissions are never completely private or secure. You understand that any message or information you send to this Site may be read or intercepted by others unless there is a special notice that a particular message is encrypted (sent in code). Sending a message to FC does not cause FC to have any special responsibility to you.
Links and References to Other Resources
This Site may contain references to other resources and links to other Internet sites on the World Wide Web. FC provides such references and links for your convenience only, and is not responsible for the information, products, or services offered by the resources or the content of any site linked to or from this Site. References to other resources and links from this Site to any other site do not mean that FC approves of, endorses or recommends that site. FC disclaims all warranties, express or implied, as to the accuracy, legality, reliability or validity of any other resources or content on any other site.
Availability of Products and Services
The products and services displayed on the Site may not be available for purchase in your particular country or locality. The reference to such products and services on the Site does not imply or warrant that these products or services will be available at any time in your particular location.
Right to Change These Terms and Conditions of Use or Content on the Site
FC may add to, change or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes. FC may add, change, discontinue, remove or suspend any other Content posted on this Site, including features and specifications of products and services described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.
Indemnification
You agree to indemnify, defend and hold FC and all of its agents, directors, employees, information providers, licensors and licensees, officers and parent, (collectively, "Indemnified Parties") harmless from and against any and all liability and costs (including, without limitation, attorneys' fees and costs), incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms and Conditions of Use or the foregoing representations, warranties and covenants. You will cooperate as fully as reasonably required in FC's defense of any claim. FC reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any matter without the written consent of FC.
Disclaimer of Warranties and Damages; Limitation of Liability
YOUR USE OF THIS SITE IS AT YOUR OWN RISK. THIS SITE (INCLUDING ALL CONTENT AND FUNCTIONS MADE AVAILABLE ON OR ACCESSED THROUGH THIS SITE) IS PROVIDED "AS IS." TO THE FULLEST EXTENT PERMISSIBLE BY LAW, WITH REGARD TO THE CONTENT ON THIS SITE, FC MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER (1) FOR THE ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF ANY CONTENT PUBLISHED ON OR AVAILABLE THROUGH THE SITE, (2) THAT THE SERVER THAT MAKES THIS SITE AVAILABLE IS FREE OF VIRUSES OR OTHER COMPONENTS THAT MAY INFECT, HARM OR CAUSE DAMAGE TO YOUR COMPUTER EQUIPMENT OR ANY OTHER PROPERTY WHEN YOU ACCESS, BROWSE, DOWNLOAD FROM OR OTHERWISE USE THE SITE.
UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO FC'S NEGLIGENCE, SHALL FC BE LIABLE FOR ANY CONSEQUENTIAL, DIRECT, INCIDENTAL, INDIRECT, PUNITIVE OR SPECIAL DAMAGES RELATED TO (A) THE USE OF, (B) THE INABILITY TO USE OR (C) ERRORS OR OMISSIONS IN THE CONTENTS AND FUNCTIONS OF THIS SITE, EVEN IF FC OR AN AUTHORIZED REPRESENTATIVE THEREOF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL FC'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE), EXCEED US $50.00.
General Provisions
These Terms and Conditions of Use and any additional terms posted on this Site together constitute the entire agreement between FC and you with respect to your use of this Site. Any cause of action you may have with respect to your use of this Site must be commenced within (1) year after the claim or cause of action arises. If for any reason a court of competent jurisdiction finds any provision of these Terms and Conditions of Use, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of this agreement, and the remainder of these Terms and Conditions of Use shall continue in full force and effect. These Terms and Conditions of Use shall be governed by and construed in accordance with the laws of the State of California, United States of America, without reference to its conflicts of law rules.
Felix Consulting ("FC") is committed to protecting your privacy. We use the information we collect about you to process your requests for information, keep in touch with you on a periodic basis and to personalize our communication with you. This privacy statement explains how we gather information and how we protect your privacy.
Your Consent
By using our website, you consent to the collection and use of this information by FC.
The Information That FC Collects
Requests Online. When you request information or contact us, we need to know your name, email address, mailing address, and other pertinent information. This allows us to process and fulfill your request and to contact you in the future.
Online Surveys, Announcements, & Promotions. If you decide to participate in an online survey or subscribe to an email list, or use one of our other promotional features, we may ask for your name, company name, address, email address and other pertinent information to administer the program, tabulate survey results or add you to subscriber lists.
Browsing. We do not currently use "cookies" on this site.
How FC Protects Your Information
When you provide us your contact information, we store it in a password-protected repository to protect your sensitive information. Your information is used only to contact you when necessary.
How We Use Information You Supply In Online Order Forms and Registration
FC does not sell or rent customer lists. Of course, FC may disclose personal information if legally required to do so or if necessary to comply with legal process served on FC, to protect FC rights or property or to take emergency action to protect the personal safety of users of the FC website or the public.
Links To Other Sites
The FC website includes links to other sites we think you might be interested in. FC is not responsible for the privacy practices or the content of such sites. Be aware of where you are at all times!
Removing Your Information
If you give FC your contact information over this website, and you wish to have your name removed from FC's database, please send us an email to the address on our Contact page, and we will remove your name.
Changes To Our Privacy Policy
If we change our privacy policy, we will post the changes on this page.
Contacting Us
FC welcomes your questions and comments about privacy. You can reach us in any of the following ways: using the contact information or online form on our Contact page.
